We've received feedback that some readers are unable to access some of these tools and are trying to pinpoint the cause so that we can add a "technical hints" link to the website. If you are unable to access a tool and have double-checked that you are indeed logged in, leave a comment or send an email which indicates:
- your browser type and version
- your operating system version
We suspect that it may be a security setting in some browsers, so if you change a setting (most likely java/javascript related) and functionality changes, please let us know.
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