- Don’t start a conversation you can’t keep up.
- Plan to act on feedback.
- Have an open process. When making decisions, planning features, working on code, and so forth, you need to have a process that’s as transparent as possible.
- Bad news is better than no news.
More tips for building community can be found in the summary of the OSBR article "Community Building: NetBSD in Hindsight".
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